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How can we help you?

How will I be refunded?

Once your return or cancellation has been approved, refunds are processed using your original method of payment.

Depending on your bank or payment provider, it may take 5–10 business days for the funds to appear in your account.

You’ll receive an email notification confirming your refund once it’s been issued. In cases where a refund cannot be processed directly to your bank or card, store credit or vouchers of equal value may be offered as an alternative.

Native Tailors ensures full transparency throughout the refund process. You can track the status of your refund request anytime through your account’s Refunds section or by contacting customer support.

We value your trust — and our goal is to make every resolution as seamless and satisfactory as your shopping experience.

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