If your order includes a faulty, torn, or incorrectly made item, please report it to our support team immediately.
At Native Tailors, we take such cases seriously because our reputation is built on trust and quality craftsmanship.
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Send an email to support@nativetailors.com or use the Help Center contact form with the following details:
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Your order number
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Photos or videos showing the fault or damage
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A short description of the issue
Once we receive and verify your claim, we’ll arrange for a replacement, repair, or refund. Depending on your location, you may be asked to return the item before we process the exchange. All costs related to confirmed faulty or damaged items will be covered by Native Tailors.
Your experience matters to us, and we want every purchase to reflect the excellence and authenticity our brand stands for.
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